Your goals matter — and we’re here to help you reach them.
Balancing work, family, and school is no small feat. That’s why we’ve built this just for you — a place to find the tools, resources, and encouragement.
Choose an option below to start.
Because your education deserves your best — and ours.
If you ever feel stuck or just need a little guidance, don’t hesitate to reach out. Your success is why we’re here.
You can also reach us at [email protected] or call 972-825-4773
What types of support are available?
We offer a variety of support services including academic advising, study tips, and time management help.
Online students also have access to mental health counseling services. Email [email protected]
How can I access course help?
You can access help in the student support page. You can also contact us at [email protected] or calling 972-825-4773. Normal business hours are Monday-Friday 8AM-5PM Central Time.
How can I access my academic calendar, student portal, or degree audit?
Academic Calendar: Click Here
Student Portal: MyNelson Portal Here
Degree Audit: Available in the MyNelson portal under the “Academics” tab
Is there a way to contact support directly?
Yes, you can contact our support team via email or phone. We are here to assist you with any questions or concerns you may have.
What if I need help outside of regular hours?
For urgent support outside of regular hours, we recommend checking our website for resources or sending an email. We will respond as soon as possible. Your success is our priority!
How do I contact my professor in an online course?
Professors can be contacted via email through Blackboard or your myNelson email account.
Important Dates
Online
Course
Participation
Participation Window 1 Jan 12th- Jan 30th
Participation Window 2 Feb 2nd- Feb 20th
Participation Window 3 Mar 2nd- Mar 20th
A Session Participation Jan 12th- Jan 30th
B Session Participation Mar 9th- Mar 27th
JAn
12
Spring A/Main Semester Start
MAr
9
Spring B session Start
